web analytics
$10,000,000$1,700,000/EBITDA
Bahamas | Call Center | L#20250928

A well-established, high-performing KPO/BPO platform located in the Caribbean, with a proven track record of delivering premium multilingual services to a prestigious, long-standing client base. Highlights Location: Caribb ...

$10,000,000$1,700,000/EBITDA
$1,700,000
$300,000,000TBD/EBITDA

The company is a recognized leader in delivering integrated experience solutions by uniting Employee Experience (EX), Customer Experience (CX), User Experience (UX), and Digital Experience (DX) into a cohesive Multi-Experience (MX ...

$300,000,000TBD/EBITDA
TBD
$30,000,000$3,060,000/EBITDA

The company is a leading provider of BPO services, offering tailored solutions to enhance operational efficiency across various industries. With a strong presence in multiple countries and a focus on flexibility, the company deliv ...

$30,000,000$3,060,000/EBITDA
$3,060,000
$7,700,000$1,100,000/EBITDA
Slovakia | Call Center | L#20250902

A contact Center Service Provider which operates across EU is for sale. The company provides comprehensive customer service solutions including inbound, outbound, and blended contact centre operations, with a strong focus on voice ...

$7,700,000$1,100,000/EBITDA
$1,100,000
$56,000,000$8,000,000/EBITDA
Philippines | Call Center | L#20250905

The company is a leading global provider of omnichannel customer experience (CX) solutions, specialising in improving digital interactions between brands and their customers. As a Public Benefit Corporation the company focuses on ...

$56,000,000$8,000,000/EBITDA
$8,000,000
$2,100,000$380,000/EBITDA

A 100% virtual business process outsourcing (BPO) company is exploring strategic growth opportunities. Specializing in virtual assistant (VA) services, the company offers scalable, cost-effective solutions designed to streamline o ...

$2,100,000$380,000/EBITDA
$380,000
TBD

The company is a leading provider of customer experience ( CX) and contact centre services, specialising in omnichannel customer care solutions. With a tech powered platform and over 4,000 agents worldwide, the company delivers in ...

TBD
$21,965,000
TBD
Germany | Call Center | L#20250813

The company, founded in 1998, is a German company specializing in customer communication services. Offers a range of services including inbound telephony, telemarketing, web-based customer communication, result analysis, marketing ...

TBD
TBD
$16,800,000$2,800,000/EBITDA

The company is a leading Business Process Outsourcing provider with over 13 years of experience and is a prominent player in the BPO industry. The company offers a wide array of services to clients across various sectors. Its glob ...

$16,800,000$2,800,000/EBITDA
$2,800,000
property

Caribbean well-established BPO provider

EBITDA

$1,700,000

Gross

$22,000,000

Price

$10,000,000
property

Leader in Unified MX Solutions Across CX, EX, UX & DX

EBITDA

TBD

Gross

TBD

Price

$300,000,000
property

Leading Provider of BPO Services

EBITDA

$3,060,000

Gross

$17,000,000

Price

$30,000,000
property

Contact Center Service Provider

EBITDA

$1,100,000

Gross

$4,500,000

Price

$7,700,000
property

Omnichannel Customer Experience Solutions

EBITDA

$8,000,000

Gross

$50,000,000

Price

$56,000,000
property

Virtual BPO Provider

EBITDA

$380,000

Gross

$1,300,000

Price

$2,100,000
property

Global CX and Contact Center Platform

EBITDA

$21,965,000

Gross

$191,000,000

Price

TBD
property

20-Years Old German BPO Call Center With a Range of Services

EBITDA

TBD

Gross

TBD

Price

TBD
property

Leading BPO Business

EBITDA

$2,800,000

Gross

$10,600,000

Price

$16,800,000

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A well-established, high-performing KPO/BPO platform located in the Caribbean, with a proven track record of delivering premium multilingual services to a prestigious, long-standing client base.

Highlights

  • Location: Caribbean-based operations center with both nearshore and offshore capabilities.

  • Team: 1,100+ employees with expansion capacity for 400 additional workstations.

  • Leadership: Seasoned management with over 20 years of experience in the BPO sector.

  • Languages: Services delivered in English, Spanish, and French.

Services Provided

  • Tier 2+ voice support

  • Back-office processing

  • Email, chat, and SMS communication

  • Specialized in customer service, retention, collections, and sales

Client Portfolio

  • Longstanding contracts (4–11 years)

  • Blue-chip clients with top-tier satisfaction rankings

  • #1 performance ranking for every client served

Service Distribution

  • Sales: 48%

  • Customer Service: 43%

  • Retention: 7%

  • Collections: 2%

Industry Exposure

  • Human Capital

  • Telecom

  • Finance

  • Media (Inbound & Outbound)

Financial Snapshot (CY 2025 Projections)

  • Gross Profit: $11.4M

  • Estimated EBITDA: $1.7M

  • EBITDA Margin: ~15% with potential incremental margins over 35%

MergersCorp M&A
International As Seen On

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