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$300,000,000TBD/EBITDA

The company is a recognized leader in delivering integrated experience solutions by uniting Employee Experience (EX), Customer Experience (CX), User Experience (UX), and Digital Experience (DX) into a cohesive Multi-Experience (MX ...

$300,000,000TBD/EBITDA
TBD
$7,700,000$1,100,000/EBITDA
Slovakia | Call Center | L#20250902

A contact Center Service Provider which operates across EU is for sale. The company provides comprehensive customer service solutions including inbound, outbound, and blended contact centre operations, with a strong focus on voice ...

$7,700,000$1,100,000/EBITDA
$1,100,000
TBD
Germany | Call Center | L#20250813

The company, founded in 1998, is a German company specializing in customer communication services. Offers a range of services including inbound telephony, telemarketing, web-based customer communication, result analysis, marketing ...

TBD
TBD
property

Leader in Unified MX Solutions Across CX, EX, UX & DX

EBITDA

TBD

Gross

TBD

Price

$300,000,000
property

Contact Center Service Provider

EBITDA

$1,100,000

Gross

$4,500,000

Price

$7,700,000
property

20-Years Old German BPO Call Center With a Range of Services

EBITDA

TBD

Gross

TBD

Price

TBD

Call Center For Sale

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The company is a recognized leader in delivering integrated experience solutions by uniting Employee Experience (EX), Customer Experience (CX), User Experience (UX), and Digital Experience (DX) into a cohesive Multi-Experience (MX) model. Moving beyond traditional call center services, it offers a wide range of innovative solutions powered by top-tier talent, advanced technology platforms, and deep analytics—optimizing every interaction across both the customer and employee journeys.

What sets the company apart is its 100% employee-owned structure, which closely aligns company performance with employee well-being. This ownership model fosters a culture of accountability, quality, and long-term investment. With over 90% of leadership roles filled internally, the company ensures that its agents represent not just the client’s brand, but also their own with authenticity and commitment.

The organization maintains long-standing relationships with key clients, particularly in the telecommunications sector, with its top client contributing 40% of total revenue. Technologically, the company is at the forefront of innovation with AI-powered tools such as conversation simulation, real-time accent translation, and automated quality assurance. Its growth strategy centers on deepening presence in core verticals, maintaining operational efficiency, and scaling through a global delivery model that blends onshore, nearshore, and offshore capabilities. With these strengths, the company is well-positioned to enter its next phase of growth under new ownership.

Industries Served:

  • Automotive, Finance, Banking and Wealth Management, Education and Student Lending, Healthcare, Media and Entertainment, Public Sector, Retail, Technology, Telecommunications, Travel and Transportation, Tourism.

Services Offered:

  • Customer Care
  • Sales Services
  • Fraud and Dispute Management
  • Back Office Support
  • Omnichannel Capabilities

Head Count:

  • 10000 FTEs

Geography:

  • HQ in the US, offices in Jamaica, South Africa and LATAM

Financials:

  • Revenue: $400M
  • EBITDA: $50M

MergersCorp M&A
International As Seen On

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