TBD

The company is a leading provider of customer experience ( CX) and contact centre services, specialising in omnichannel customer care solutions. With a tech powered platform and over 4,000 agents worldwide, the company delivers in ...

TBD
$21,965,000
TBD
Germany | Call Center | L#20250813

The company, founded in 1998, is a German company specializing in customer communication services. Offers a range of services including inbound telephony, telemarketing, web-based customer communication, result analysis, marketing ...

TBD
TBD
$16,800,000$2,800,000/EBITDA

The company is a leading Business Process Outsourcing provider with over 13 years of experience and is a prominent player in the BPO industry. The company offers a wide array of services to clients across various sectors. Its glob ...

$16,800,000$2,800,000/EBITDA
$2,800,000
$2,000,000
Philippines | Call Center | L#20240723

The call center is based in the Philippines and offers outsourcing services. Established in 2009, it specializes in Business Development, Outbound Telemarketing, Inbound Customer Support, and Business Process Outsourcing. The curr ...

$2,000,000
TBD
₤4,000,000
India | Call Center | L#20240717

The Business is an International Call Center Setup which has been actively conducting business in the industry since the year 2005. For the last 19 years the Company has been handling the sales campaign of a reputable Corporate G ...

₤4,000,000
TBD
property

Global CX and Contact Center Platform

EBITDA

$21,965,000

Gross

$191,000,000

Price

TBD
property

20-Years Old German BPO Call Center With a Range of Services

EBITDA

TBD

Gross

TBD

Price

TBD
property

Leading BPO Business

EBITDA

$2,800,000

Gross

$10,600,000

Price

$16,800,000
property

15-Year-Old Call Center

EBITDA

TBD

Gross

TBD

Price

$2,000,000
property

Established Indian Call Center

EBITDA

TBD

Gross

TBD

Price

₤4,000,000

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The company is a leading provider of customer experience ( CX) and contact centre services, specialising in omnichannel customer care solutions. With a tech powered platform and over 4,000 agents worldwide, the company delivers innovative customer experience solutions across various industries, focusing primarily on Telecommunications, Government, Financial Services, and Healthcare sectors.  The company maintains strong relationships with hey clients, particular in the telecommunication sector, with its top client representing 40% of Revenue. The company’s technological capabilities include AI powered solutions such as AI Conversation Simulation, Real Time Accent Translation, and Automated QA, positioning it as an innovative player in the customer experience industry.  The company’s current growth strategy focuses on expanding within its core verticals while maintaining operational efficiency and leveraging its global delivery model combining onshore, nearshore, and offshore capabilities. Furthermore, the company is well positioned for its next phase of growth under new ownership.

Industries served:

  • Telecommunications
  • Government
  • Healthcare
  • Other Industries

Service Offered: 

  • Customer Care
  • Technical Support
  • Sales Support
  • Back Office Operations
  • AI Powered Solutions
  • Omnichannel Support ( Voice, Chat, Email, Social Media)
  • Digital and Self Service Solutions
  • Conversational AI Solutions Platform

Geography:

  • Headquarters in the US
  • Operations in 10 countries

Headcount:

  • 4,000+ Agents

Revenue:

  • $191 Million

EBITDA:

  • 11.5% of Revenue

 

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