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    Contact Center Service Provider

    Description

    L#20250902

    A contact Center Service Provider which operates across EU is for sale. The company provides comprehensive customer service solutions including inbound, outbound, and blended contact centre operations, with a strong focus on voice based services. The company maintains high operational standards with ISO 9001 and ISO/IEC 27001 certifications. The company’s business development strategy relies primarily on referrals and inbound leads, servicing 4 major clients across telecommunications, IT and outsourcing sectors. Their operations are exclusively focused on phone related work, with notable features including 2 high reward campaigns and a specialised 30 agent blended project team. This operational structure allows them to maintain high service quality while meeting diverse client needs across their target market.

    Industries Served:

    Telecommunications, Information Technology, Business Process Outsourcing

    Services Offered:

    • Inbound Customer Service
    • Outbound Calling
    • Blended Contact Center Operations
    • Voice/Chat Support
    • Email Support
    • Back Office Operations

    Geography:

    Two offices in EU

    Headcount:

    520 employees

    Revenue:

    $4,504,752.49

    EBITDA:

    $1,100,000.00

    Revenue Forecast:

    $7,700,000.00

    Basic Details

    Target Price:

    $7,700,000

    Gross Revenue

    $4,500,000

    EBITDA

    $1,100,000

    Business ID:

    L#20250902

    Country

    Slovakia

    Detail

    Business ID:L#20250902
    Target Price: $7,700,000
    Gross Revenue:$4,500,000
    EBITDA:$1,100,000
    Target Price / Revenue:1.71x
    Target Price / EBITDA:7x
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      Published on April 22, 2025 at 8:21 pm. Updated on April 23, 2025 at 11:04 am


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      A contact Center Service Provider which operates across EU is for sale. The company provides comprehensive customer service solutions including inbound, outbound, and blended contact centre operations, with a strong focus on voice based services. The company maintains high operational standards with ISO 9001 and ISO/IEC 27001 certifications. The company’s business development strategy relies primarily on referrals and inbound leads, servicing 4 major clients across telecommunications, IT and outsourcing sectors. Their operations are exclusively focused on phone related work, with notable features including 2 high reward campaigns and a specialised 30 agent blended project team. This operational structure allows them to maintain high service quality while meeting diverse client needs across their target market.

      Industries Served:

      Telecommunications, Information Technology, Business Process Outsourcing

      Services Offered:

      Geography:

      Two offices in EU

      Headcount:

      520 employees

      Revenue:

      $4,504,752.49

      EBITDA:

      $1,100,000.00

      Revenue Forecast:

      $7,700,000.00

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