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$3,200,000TBD/EBITDA

Project Call Center represents an established Business Process Outsourcing (BPO) and omnichannel contact center platform operating across Panama (headquarters) and Colombia.  Platform & Infrastructure Footprint The compan ...

$3,200,000TBD/EBITDA
TBD
$9,500,000$1,650,000/EBITDA
Customer Experience Management for sale
Argentina | Call Center | L#20261120

An established Argentina-based, technology-enabled CX/BPO platform founded in 1999 and headquartered in Córdoba, Argentina. The Company provides customer care, collections, back-office support, and AI-enhanced CX solutions to cli ...

$9,500,000$1,650,000/EBITDA
$1,650,000
$8,500,000$980,000/EBITDA
BPO business for sale
Mexico | Call Center | L#20261121

A founder-led, technology-enabled nearshore services platform founded in 2002, combining two complementary operating divisions: a BPO and customer engagement business and a specialized telecom, systems integration, cloud, and IT s ...

$8,500,000$980,000/EBITDA
$980,000
$9,500,000$1,000,000/EBITDA
Latin America BPO
Argentina | Call Center | L#20261122

A well-established, technology-enabled financial asset recovery and collections platform serving regulated financial institutions in Argentina. Founded in 2003, the Company provides specialized collections management, financial as ...

$9,500,000$1,000,000/EBITDA
$1,000,000
$15,500,000$2,300,000/EBITDA
Healthcare Communication for sale

A leading provider of healthcare communication and interpretation services, delivering HIPAA- compliant, technology-enabled solutions to hospitals, health systems, and managed care organizations across the U.S. The Company provid ...

$15,500,000$2,300,000/EBITDA
$2,300,000
$7,740,000$1,290,000/EBITDA
Call center for sale
Argentina | Call Center | L#20261110

A profitable, founder-led Business Process Outsourcing (BPO) and financial services platform with operations across Argentina and the United States is seeking a strategic or financial investor to support its next phase of growth. ...

$7,740,000$1,290,000/EBITDA
$1,290,000
$8,000,000$1,000,000/EBITDA
call center for sale
Argentina | Call Center | L#20261087

A leading Argentine contact center and customer experience platform with a proven 25-year track record. The business combines long-standing blue-chip customer relationships, a highly stable workforce, advanced technological infras ...

$8,000,000$1,000,000/EBITDA
$1,000,000
$9,750,000$2,400,000/EBITDA
Argentina | Call Center | L#20261038

An exceptional opportunity to acquire a high-performing, debt-free Contact Center with a 25-year legacy of excellence in Argentina and Latin America. This operation is a rare find in the BPO sector, boasting industry-defying ret ...

$9,750,000$2,400,000/EBITDA
$2,400,000
$20,000,000$3,800,000/EBITDA
Argentina | Call Center | L#20261037

Opportunity to acquire a Tier-1 Business Process Outsourcing (BPO) and Contact Center platform based in Buenos Aires, Argentina, with over 30 years of operating history, strong client retention, and a highly defensible revenue bas ...

$20,000,000$3,800,000/EBITDA
$3,800,000
property

Established LATEM Call Center (BPO)

EBITDA

TBD

Gross

$3,260,000

Price

$3,200,000
property

Customer Experience & Business Process Outsourcing

EBITDA

$1,650,000

Gross

$3,030,000

Price

$9,500,000
property

20-Year-Old Nearshore Technology-Enabled Services Platform

EBITDA

$980,000

Gross

$5,170,000

Price

$8,500,000
property

20-Year-Old Technology-Enabled Financial Asset Recovery Platform

EBITDA

$1,000,000

Gross

$3,700,000

Price

$9,500,000
property

Healthcare Communication & Interpretation Services

EBITDA

$2,300,000

Gross

$10,300,000

Price

$15,500,000
property

AI-Powered BPO, Collections & Financial Services Platform

EBITDA

$1,290,000

Gross

$6,840,000

Price

$7,740,000
property

Established Contact Center & Business Process Outsourcing Platform

EBITDA

$1,000,000

Gross

$10,000,000

Price

$8,000,000
property

25-Year-Old Premier Latin American BPO Call Center Opportunity

EBITDA

$2,400,000

Gross

$22,300,000

Price

$9,750,000
property

Tier-1 Business Process Outsourcing (BPO) Call Center

EBITDA

$3,800,000

Gross

$10,100,000

Price

$20,000,000

Call Center For Sale

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Project Call Center represents an established Business Process Outsourcing (BPO) and omnichannel contact center platform operating across Panama (headquarters) and Colombia. 

Platform & Infrastructure Footprint

The company operates two production facilities with over 240 direct employees and built-in capacity to expand headcount without immediate real estate capital expenditure:
  • Panama City (Headquarters)
  • Colombia

Client Portfolio & Commercial Concentration

The company provides collections, customer care, sales, and technical support across four core verticals: Financial Services, Telecommunications, Retail/Utilities, and Technology.
  • Current Scale: 10 active client contracts supporting 154 contracted billable seats with 1 to 5 years of remaining contract duration.

Financial Performance & Outlook

Following rapid revenue growth peaking at US$3.26M in 2024, performance experienced a contraction in 2025 alongside operating margin compression.
Metric 2021 2022 2023 2024 2025 (Mgmt. Close)
Revenue
US$0.37M
US$2.19M
US$2.96M
US$3.26M
US$2.49M
EBITDA
N/A
-US$0.14M
-US$0.60M
US$0.15M
-US$0.64M
EBITDA Margin N/A
-6.4%
-20.2%
4.6%
-25.5%
Historical figures reflect a mix of audited financial statements (2021), compiled reports (2024), and internal monthly management figures pending reconciliation.

Expansion Strategy & Scaling Roadmap

  • Contracted Baseline: The core ~150-seat base remains protected via staggered contract expirations spanning 2026 through 2036.
  • 2030 Capacity Expansion: Management’s commercial pipeline aims to expand capacity to 504 total billable seats by 2030.
  • Operating Leverage: Existing physical facilities in Panama and Colombia possess surplus capacity to absorb projected seat growth without requiring near-term lease additions.

Investment Merits vs. Key Due Diligence Areas

Core Merits
  • Fully Licensed Turnkey Asset: Possesses rare regulatory clearances in Panama (Law 42 call center status and long-term ASEP concession).
  • Regional Arbitrage: Bi-country footprint pairs dollarized Panamanian contracting with Colombia’s cost-efficient talent pool.
  • Blue-Chip Validation: Proven delivery track record serving tier-1 regional financial and telecommunication enterprises.
Key Due Diligence Areas
  • Client Concentration: ITS entities (Panama + Colombia) represent 68% of projected 2026 billings.
  • Turnaround Execution: Reversing the 2025 revenue decline (-23% YoY) and EBITDA margin compression (-25.5%) via operating discipline.
  • Pipeline Conversion: Validating the commercial feasibility of the 350-seat uncontracted pipeline required to reach 2030 targets.

MergersCorp M&A
International As Seen On

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