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30-Year-Old Latin America’s Omnichannel BPO Powerhouse

30-Year-Old Latin America’s Omnichannel BPO Powerhouse
Country
ArgentinaArgentina
Listing ID
L#20250939
Target Price
$6,500,000
Revenue
$6,000,000
EBITDA
$1,300,000

Description

This entity is highly regarded for its profound customer engagement capabilities and consistent delivery of exceptional customer experience (CX) across diverse global markets.

Key operational highlights include:

  • Comprehensive end-to-end customer engagement solutions spanning voice, email, chat, and social media channels.
  • A strategically located operations hub in Argentina, leveraging a highly skilled bilingual talent pool.
  • A proprietary technology stack, featuring internally developed PHP-based applications and a robust, scalable PostgreSQL architecture.
  • A strong client portfolio: 88% Latin American, 12% international.
  • A resilient, multi-site, and remote-ready infrastructure, underpinned by a comprehensive business continuity plan.

This BPO is strategically positioned as a full-funnel CX partner for prominent brands, representing an ideal acquisition for organizations seeking a scalable, technologically advanced operation with stable recurring revenue streams and substantial global growth potential.

Basic Details

Listing ID
L#20250939
Country
Argentina
Industry
Business Service
Deal Status
Available
Target Price
$6,500,000
Revenue
$6,000,000
EBITDA
$1,300,000
Revenue Multiple
1.08x
EBITDA Multiple
5x

M&A Middle Market Advisory Deal Tombstones 2024

AdvisorDeals
MergersCorp M&A International21
Keith Advisory17
GCG9
JP Morgan41
Jefferies23
Lazard26
Goldman Sachs30

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