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$3,200,000TBD/EBITDA

Project Call Center represents an established Business Process Outsourcing (BPO) and omnichannel contact center platform operating across Panama (headquarters) and Colombia.  Platform & Infrastructure Footprint The compan ...

$3,200,000TBD/EBITDA
TBD
$10,000,000

The Company is a leading Panamanian fintech specialist with a 5-year operating history, focusing on providing financial inclusion to underbanked and unbanked individuals. It operates a proprietary, tech-enabled credit model spec ...

$10,000,000
TBD
TBD

A Private Investment Fund (PIF) operating under Panamanian law is a specialized financial vehicle designed for sophisticated investors. Governed primarily by Decree Law No. 1 of July 8, 1999 (the Securities Law) and Agreement No. ...

TBD
TBD
property

Established LATEM Call Center (BPO)

EBITDA

TBD

Gross

$3,260,000

Price

$3,200,000
property

High-Growth Consumer Fintech & Smartphone Financing Leader

EBITDA

TBD

Gross

$2,700,000

Price

$10,000,000
property

Panamanian Private Investment Fund (PIF)

EBITDA

TBD

Gross

TBD

Price

TBD

Businesses for Sale in Panama

Panama, a vibrant Central American country, serves as a captivating bridge between North and South America. Renowned for the iconic Panama Canal, a feat of engineering connecting the Atlantic and Pacific Oceans, the nation boasts a rich cultural tapestry. Its diverse landscapes encompass lush rainforests, pristine beaches, and the highlands of Boquete. Panama City, a modern metropolis, juxtaposes historic districts like Casco Viejo, blending colonial charm with contemporary flair. The country's biodiversity flourishes in national parks, fostering unique wildlife. With a warm tropical climate, Panama invites exploration, offering visitors a blend of history, natural beauty, and a dynamic urban experience.

Project Call Center represents an established Business Process Outsourcing (BPO) and omnichannel contact center platform operating across Panama (headquarters) and Colombia. 

Platform & Infrastructure Footprint

The company operates two production facilities with over 240 direct employees and built-in capacity to expand headcount without immediate real estate capital expenditure:
  • Panama City (Headquarters)
  • Colombia

Client Portfolio & Commercial Concentration

The company provides collections, customer care, sales, and technical support across four core verticals: Financial Services, Telecommunications, Retail/Utilities, and Technology.
  • Current Scale: 10 active client contracts supporting 154 contracted billable seats with 1 to 5 years of remaining contract duration.

Financial Performance & Outlook

Following rapid revenue growth peaking at US$3.26M in 2024, performance experienced a contraction in 2025 alongside operating margin compression.
Metric 2021 2022 2023 2024 2025 (Mgmt. Close)
Revenue
US$0.37M
US$2.19M
US$2.96M
US$3.26M
US$2.49M
EBITDA
N/A
-US$0.14M
-US$0.60M
US$0.15M
-US$0.64M
EBITDA Margin N/A
-6.4%
-20.2%
4.6%
-25.5%
Historical figures reflect a mix of audited financial statements (2021), compiled reports (2024), and internal monthly management figures pending reconciliation.

Expansion Strategy & Scaling Roadmap

  • Contracted Baseline: The core ~150-seat base remains protected via staggered contract expirations spanning 2026 through 2036.
  • 2030 Capacity Expansion: Management’s commercial pipeline aims to expand capacity to 504 total billable seats by 2030.
  • Operating Leverage: Existing physical facilities in Panama and Colombia possess surplus capacity to absorb projected seat growth without requiring near-term lease additions.

Investment Merits vs. Key Due Diligence Areas

Core Merits
  • Fully Licensed Turnkey Asset: Possesses rare regulatory clearances in Panama (Law 42 call center status and long-term ASEP concession).
  • Regional Arbitrage: Bi-country footprint pairs dollarized Panamanian contracting with Colombia’s cost-efficient talent pool.
  • Blue-Chip Validation: Proven delivery track record serving tier-1 regional financial and telecommunication enterprises.
Key Due Diligence Areas
  • Client Concentration: ITS entities (Panama + Colombia) represent 68% of projected 2026 billings.
  • Turnaround Execution: Reversing the 2025 revenue decline (-23% YoY) and EBITDA margin compression (-25.5%) via operating discipline.
  • Pipeline Conversion: Validating the commercial feasibility of the 350-seat uncontracted pipeline required to reach 2030 targets.

MergersCorp M&A
International As Seen On

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