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$3,200,000TBD/EBITDA

Project Call Center represents an established Business Process Outsourcing (BPO) and omnichannel contact center platform operating across Panama (headquarters) and Colombia.  Platform & Infrastructure Footprint The compan ...

$3,200,000TBD/EBITDA
TBD
$10,000,000

The Company is a leading Panamanian fintech specialist with a 5-year operating history, focusing on providing financial inclusion to underbanked and unbanked individuals. It operates a proprietary, tech-enabled credit model spec ...

$10,000,000
TBD
TBD

A Private Investment Fund (PIF) operating under Panamanian law is a specialized financial vehicle designed for sophisticated investors. Governed primarily by Decree Law No. 1 of July 8, 1999 (the Securities Law) and Agreement No. ...

TBD
TBD
property

Established LATEM Call Center (BPO)

EBITDA

TBD

Gross

$3,260,000

Price

$3,200,000
property

High-Growth Consumer Fintech & Smartphone Financing Leader

EBITDA

TBD

Gross

$2,700,000

Price

$10,000,000
property

Panamanian Private Investment Fund (PIF)

EBITDA

TBD

Gross

TBD

Price

TBD

Panama City For Sale

Project Call Center represents an established Business Process Outsourcing (BPO) and omnichannel contact center platform operating across Panama (headquarters) and Colombia. 

Platform & Infrastructure Footprint

The company operates two production facilities with over 240 direct employees and built-in capacity to expand headcount without immediate real estate capital expenditure:
  • Panama City (Headquarters)
  • Colombia

Client Portfolio & Commercial Concentration

The company provides collections, customer care, sales, and technical support across four core verticals: Financial Services, Telecommunications, Retail/Utilities, and Technology.
  • Current Scale: 10 active client contracts supporting 154 contracted billable seats with 1 to 5 years of remaining contract duration.

Financial Performance & Outlook

Following rapid revenue growth peaking at US$3.26M in 2024, performance experienced a contraction in 2025 alongside operating margin compression.
Metric 2021 2022 2023 2024 2025 (Mgmt. Close)
Revenue
US$0.37M
US$2.19M
US$2.96M
US$3.26M
US$2.49M
EBITDA
N/A
-US$0.14M
-US$0.60M
US$0.15M
-US$0.64M
EBITDA Margin N/A
-6.4%
-20.2%
4.6%
-25.5%
Historical figures reflect a mix of audited financial statements (2021), compiled reports (2024), and internal monthly management figures pending reconciliation.

Expansion Strategy & Scaling Roadmap

  • Contracted Baseline: The core ~150-seat base remains protected via staggered contract expirations spanning 2026 through 2036.
  • 2030 Capacity Expansion: Management’s commercial pipeline aims to expand capacity to 504 total billable seats by 2030.
  • Operating Leverage: Existing physical facilities in Panama and Colombia possess surplus capacity to absorb projected seat growth without requiring near-term lease additions.

Investment Merits vs. Key Due Diligence Areas

Core Merits
  • Fully Licensed Turnkey Asset: Possesses rare regulatory clearances in Panama (Law 42 call center status and long-term ASEP concession).
  • Regional Arbitrage: Bi-country footprint pairs dollarized Panamanian contracting with Colombia’s cost-efficient talent pool.
  • Blue-Chip Validation: Proven delivery track record serving tier-1 regional financial and telecommunication enterprises.
Key Due Diligence Areas
  • Client Concentration: ITS entities (Panama + Colombia) represent 68% of projected 2026 billings.
  • Turnaround Execution: Reversing the 2025 revenue decline (-23% YoY) and EBITDA margin compression (-25.5%) via operating discipline.
  • Pipeline Conversion: Validating the commercial feasibility of the 350-seat uncontracted pipeline required to reach 2030 targets.

MergersCorp M&A
International As Seen On

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