The franchising program is offered by MergersUK Limited, a UK Company with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
MergersCorp M&A International provides strategic business advisory services, including preparing companies for growth and capital access. Through partnerships with licensed investment bankers, clients can access tailored capital-raising solutions.
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Opportunity to acquire a Tier-1 Business Process Outsourcing (BPO) and Contact Center platform based in Buenos Aires, Argentina, with over 30 years of operating history, strong client retention, and a highly defensible revenue base supported by deep integration with tier-one telecommunications operators. The Company operates as a mission-critical service provider, embedded within client infrastructure, delivering omnichannel customer experience solutions and advanced technical support workflows.
Business Overview
Tier-1 BPO provider with ~750 employees
Operations centralized in Buenos Aires with dual-site redundancy
Serves leading telecom, healthcare, and large corporate clients
Delivers complex, multi-process service environments (technical, commercial, and back-office)
Strategic Positioning
The Company represents a highly defensible, Tier-1 platform in a consolidating Latin American BPO market, where competitive advantage is increasingly driven by technology integration and AI enablement, rather than pure labor arbitrage.
Its deep integration with telecom infrastructure positions it as a quasi-internal operator, rather than a traditional external vendor—creating significant switching costs and high barriers to entry.
Opportunity to acquire a Tier-1 Business Process Outsourcing (BPO) and Contact Center platform based in Buenos Aires, Argentina, with over 30 years of operating history, strong client retention, and a highly defensible revenue base supported by deep integration with tier-one telecommunications operators. The Company operates as a mission-critical service provider, embedded within client infrastructure, delivering omnichannel customer experience solutions and advanced technical support workflows.
Business Overview
Tier-1 BPO provider with ~750 employees
Operations centralized in Buenos Aires with dual-site redundancy
Serves leading telecom, healthcare, and large corporate clients
Delivers complex, multi-process service environments (technical, commercial, and back-office)
Strategic Positioning
The Company represents a highly defensible, Tier-1 platform in a consolidating Latin American BPO market, where competitive advantage is increasingly driven by technology integration and AI enablement, rather than pure labor arbitrage.
Its deep integration with telecom infrastructure positions it as a quasi-internal operator, rather than a traditional external vendor—creating significant switching costs and high barriers to entry.
Description
Opportunity to acquire a Tier-1 Business Process Outsourcing (BPO) and Contact Center platform based in Buenos Aires, Argentina, with over 30 years of operating history, strong client retention, and a highly defensible revenue base supported by deep integration with tier-one telecommunications operators. The Company operates as a mission-critical service provider, embedded within client infrastructure, delivering omnichannel customer experience solutions and advanced technical support workflows.
Business Overview
Strategic Positioning
The Company represents a highly defensible, Tier-1 platform in a consolidating Latin American BPO market, where competitive advantage is increasingly driven by technology integration and AI enablement, rather than pure labor arbitrage.
Its deep integration with telecom infrastructure positions it as a quasi-internal operator, rather than a traditional external vendor—creating significant switching costs and high barriers to entry.
Key Investment Highlights
Transaction Rationale
Deal Structure
Flexible transaction structures under consideration:
Majority Acquisition (80%) with Management Retention (Put/Call over 36 months)
Basic Details
Target Price:
$ 7,500,000
Gross Revenue
$10,000,000
EBITDA
$1,250,000
Business ID:
L#20261037
Country
Argentina
Detail