The franchising program is offered by MergersUK Limited, a UK Company with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
MergersCorp M&A International provides strategic business advisory services, including preparing companies for growth and capital access. Through partnerships with licensed investment bankers, clients can access tailored capital-raising solutions.
U.S. Investment Banking Securities transactions are exclusively conducted by Spektrum Capital Advisors LLC, a Registered Representative of, and Securities Products offered through, BA Securities, LLC, a FINRA-registered broker-dealer. Check the background of investment professionals associated with this site on Broker Check.
An opportunity to partner with a scaled, profitable Indian customer experience (CX) and business process management (BPM) company with strong domestic market presence and growing international ambitions.
The Company has previously filed a DRHP in connection with a proposed public listing, demonstrating institutional governance standards and operational transparency.
The business servs large Indian enterprises, multinational corporations operating in India, and mid-sized domestic brands.
Business Snapshot
Geographic Revenue Mix: 100% India (domestic)
Operational Footprint: 24 delivery centers across 12 cities
Language Capability: 13+ Indian languages
Industries Served: 10+ sectors
Contract Tenure: 1–3 years
Client Profile: Large corporates, MNCs with India operations, and established Indian enterprises
Core Capabilities
Inbound & outbound contact center operations
Voice and non-voice customer support
Email, chat, and digital engagement
Technical support & customer lifecycle management
BPM & Back-Office Solutions
Process outsourcing
Data management
Customer acquisition & retention programs
Industry-specific support services
Deep India Platform
PAN-India delivery presence across 24 sites
Multi-city redundancy and scalable capacity
Access to diverse talent pools
Strong regional language capabilities (13+ Indian languages)
Established Domestic Client Base
Long-term relationships with 1–3 year contracts
Exposure across more than 10 industries
Strong recurring revenue base
Proven Execution Track Record
Scaled operations over multiple years
Experience working with large enterprise accounts
Institutional governance readiness (prior public listing process)
The Company is entering a strategic inflection point focused on:
International Expansion
Actively pitching to US-based clients
Positioning India as a cost-efficient global delivery hub
Leveraging execution strength to service international brands
An opportunity to partner with a scaled, profitable Indian customer experience (CX) and business process management (BPM) company with strong domestic market presence and growing international ambitions.
The Company has previously filed a DRHP in connection with a proposed public listing, demonstrating institutional governance standards and operational transparency.
The business servs large Indian enterprises, multinational corporations operating in India, and mid-sized domestic brands.
Business Snapshot
Geographic Revenue Mix: 100% India (domestic)
Operational Footprint: 24 delivery centers across 12 cities
Language Capability: 13+ Indian languages
Industries Served: 10+ sectors
Contract Tenure: 1–3 years
Client Profile: Large corporates, MNCs with India operations, and established Indian enterprises
Core Capabilities
Inbound & outbound contact center operations
Voice and non-voice customer support
Email, chat, and digital engagement
Technical support & customer lifecycle management
BPM & Back-Office Solutions
Process outsourcing
Data management
Customer acquisition & retention programs
Industry-specific support services
Deep India Platform
PAN-India delivery presence across 24 sites
Multi-city redundancy and scalable capacity
Access to diverse talent pools
Strong regional language capabilities (13+ Indian languages)
Established Domestic Client Base
Long-term relationships with 1–3 year contracts
Exposure across more than 10 industries
Strong recurring revenue base
Proven Execution Track Record
Scaled operations over multiple years
Experience working with large enterprise accounts
Institutional governance readiness (prior public listing process)
The Company is entering a strategic inflection point focused on:
International Expansion
Actively pitching to US-based clients
Positioning India as a cost-efficient global delivery hub
Leveraging execution strength to service international brands
Description
An opportunity to partner with a scaled, profitable Indian customer experience (CX) and business process management (BPM) company with strong domestic market presence and growing international ambitions.
The Company has previously filed a DRHP in connection with a proposed public listing, demonstrating institutional governance standards and operational transparency.
The business servs large Indian enterprises, multinational corporations operating in India, and mid-sized domestic brands.
Business Snapshot
Geographic Revenue Mix: 100% India (domestic)
Operational Footprint: 24 delivery centers across 12 cities
Language Capability: 13+ Indian languages
Industries Served: 10+ sectors
Contract Tenure: 1–3 years
Client Profile: Large corporates, MNCs with India operations, and established Indian enterprises
Core Capabilities
Inbound & outbound contact center operations
Voice and non-voice customer support
Email, chat, and digital engagement
Technical support & customer lifecycle management
BPM & Back-Office Solutions
Process outsourcing
Data management
Customer acquisition & retention programs
Industry-specific support services
Deep India Platform
PAN-India delivery presence across 24 sites
Multi-city redundancy and scalable capacity
Access to diverse talent pools
Strong regional language capabilities (13+ Indian languages)
Established Domestic Client Base
Long-term relationships with 1–3 year contracts
Exposure across more than 10 industries
Strong recurring revenue base
Proven Execution Track Record
Scaled operations over multiple years
Experience working with large enterprise accounts
Institutional governance readiness (prior public listing process)
The Company is entering a strategic inflection point focused on:
International Expansion
Actively pitching to US-based clients
Positioning India as a cost-efficient global delivery hub
Leveraging execution strength to service international brands
Service Diversification
Expanding higher-value digital CX offerings
Enhancing automation and technology integration
Moving up the value chain beyond traditional BPO
Basic Details
Gross Revenue
$50,000,000
Business ID:
L#20261009
Country
India
Detail
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