The franchising program is offered by MergersUK Limited, a UK Company with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
MergersCorp M&A International provides strategic business advisory services, including preparing companies for growth and capital access. Through partnerships with licensed investment bankers, clients can access tailored capital-raising solutions.
U.S. Investment Banking Securities transactions are exclusively conducted by Spektrum Capital Advisors LLC, a Registered Representative of, and Securities Products offered through, BA Securities, LLC, a FINRA-registered broker-dealer. Check the background of investment professionals associated with this site on Broker Check.
A well-established, high-performing KPO/BPO platform located in the Caribbean, with a proven track record of delivering premium multilingual services to a prestigious, long-standing client base.
Highlights
Location: Caribbean-based operations center with both nearshore and offshore capabilities.
Team: 1,100+ employees with expansion capacity for 400 additional workstations.
Leadership: Seasoned management with over 20 years of experience in the BPO sector.
Languages: Services delivered in English, Spanish, and French.
Services Provided
Tier 2+ voice support
Back-office processing
Email, chat, and SMS communication
Specialized in customer service, retention, collections, and sales
Client Portfolio
Longstanding contracts (4–11 years)
Blue-chip clients with top-tier satisfaction rankings
#1 performance ranking for every client served
Service Distribution
Sales: 48%
Customer Service: 43%
Retention: 7%
Collections: 2%
Industry Exposure
Human Capital
Telecom
Finance
Media (Inbound & Outbound)
Financial Snapshot (CY 2025 Projections)
Gross Profit: $11.4M
Estimated EBITDA: $1.7M
EBITDA Margin: ~15% with potential incremental margins over 35%
A well-established, high-performing KPO/BPO platform located in the Caribbean, with a proven track record of delivering premium multilingual services to a prestigious, long-standing client base.
Highlights
Location: Caribbean-based operations center with both nearshore and offshore capabilities.
Team: 1,100+ employees with expansion capacity for 400 additional workstations.
Leadership: Seasoned management with over 20 years of experience in the BPO sector.
Languages: Services delivered in English, Spanish, and French.
Services Provided
Tier 2+ voice support
Back-office processing
Email, chat, and SMS communication
Specialized in customer service, retention, collections, and sales
Client Portfolio
Longstanding contracts (4–11 years)
Blue-chip clients with top-tier satisfaction rankings
#1 performance ranking for every client served
Service Distribution
Sales: 48%
Customer Service: 43%
Retention: 7%
Collections: 2%
Industry Exposure
Human Capital
Telecom
Finance
Media (Inbound & Outbound)
Financial Snapshot (CY 2025 Projections)
Gross Profit: $11.4M
Estimated EBITDA: $1.7M
EBITDA Margin: ~15% with potential incremental margins over 35%
Description
A well-established, high-performing KPO/BPO platform located in the Caribbean, with a proven track record of delivering premium multilingual services to a prestigious, long-standing client base.
Highlights
Location: Caribbean-based operations center with both nearshore and offshore capabilities.
Team: 1,100+ employees with expansion capacity for 400 additional workstations.
Leadership: Seasoned management with over 20 years of experience in the BPO sector.
Languages: Services delivered in English, Spanish, and French.
Services Provided
Tier 2+ voice support
Back-office processing
Email, chat, and SMS communication
Specialized in customer service, retention, collections, and sales
Client Portfolio
Longstanding contracts (4–11 years)
Blue-chip clients with top-tier satisfaction rankings
#1 performance ranking for every client served
Service Distribution
Sales: 48%
Customer Service: 43%
Retention: 7%
Collections: 2%
Industry Exposure
Human Capital
Telecom
Finance
Media (Inbound & Outbound)
Financial Snapshot (CY 2025 Projections)
Gross Profit: $11.4M
Estimated EBITDA: $1.7M
EBITDA Margin: ~15% with potential incremental margins over 35%
Basic Details
Target Price:
$10,000,000
Gross Revenue
$22,000,000
EBITDA
$1,700,000
Business ID:
L#20250928
Country
Bahamas
Detail
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