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© 2025 MergersCorp M&A International is a global brand operating through a number of professional firms and constituent entities (“Members”) located throughout the world to provide Investment Banking, Corporate Finance, and Advisory Services and other client-related professional services. The Member Firms (“Members”) are constituted and regulated in accordance with relevant local regulatory and legal requirements. For more details on the nature of our affiliation, please visit our Disclaimer: https://mergerscorp.com/disclaimer. MergersCorp M&A International's franchising program is not offered to individuals or entities located in the United States.

 

The franchising program is offered by MergersUK Limited, a UK Company with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. 

 

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Businesses for sale in Bahamas

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$10,000,000$1,700,000/EBITDA
Bahamas | Call Center | L#20250928

Caribbean well-established BPO provider

A well-established, high-performing KPO/BPO platform located in the Caribbean, with a proven track record of delivering premium multilingual services to a prestigious, long-standing client base. Highlights Location: Caribb ...

$10,000,000$1,700,000/EBITDA
$1,700,000
Details
property

Caribbean well-established BPO provider
Bahamas

EBITDA

$1,700,000

Gross

$22,000,000

Price

$10,000,000

Businesses for sale in Bahamas

The Bahamas, a tropical archipelago in the azure embrace of the Atlantic Ocean, is a paradise of sun-drenched isles and vibrant coral reefs. Nassau, the bustling capital on New Providence Island, blends colonial charm with a lively atmosphere. From the powdery beaches of Paradise Island to the secluded cays of the Exumas, each corner unveils a postcard-perfect scene. Underwater wonders beckon in the Andros Barrier Reef, and the vibrant Junkanoo Festival pulses with Bahamian culture. With a rhythmic blend of reggae and the sweet sea breeze, the Bahamas invites travelers to bask in its laid-back luxury and the crystal-clear magic of its waters.

A well-established, high-performing KPO/BPO platform located in the Caribbean, with a proven track record of delivering premium multilingual services to a prestigious, long-standing client base.

Highlights

  • Location: Caribbean-based operations center with both nearshore and offshore capabilities.

  • Team: 1,100+ employees with expansion capacity for 400 additional workstations.

  • Leadership: Seasoned management with over 20 years of experience in the BPO sector.

  • Languages: Services delivered in English, Spanish, and French.

Services Provided

  • Tier 2+ voice support

  • Back-office processing

  • Email, chat, and SMS communication

  • Specialized in customer service, retention, collections, and sales

Client Portfolio

  • Longstanding contracts (4–11 years)

  • Blue-chip clients with top-tier satisfaction rankings

  • #1 performance ranking for every client served

Service Distribution

  • Sales: 48%

  • Customer Service: 43%

  • Retention: 7%

  • Collections: 2%

Industry Exposure

  • Human Capital

  • Telecom

  • Finance

  • Media (Inbound & Outbound)

Financial Snapshot (CY 2025 Projections)

  • Gross Profit: $11.4M

  • Estimated EBITDA: $1.7M

  • EBITDA Margin: ~15% with potential incremental margins over 35%

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