A web hosting business is one that provides the service of hosting websites on the internet. In simple terms, it means that they give space on their servers to individuals or businesses who want their websites to be accessible on the World Wide Web.

The web hosting business is an essential part of today’s digital world as every website requires a server to function. These businesses offer various types of hosting services such as shared hosting, virtual private server (VPS) hosting, dedicated server hosting, and cloud hosting.

Shared hosting is the most common and economical option, where multiple websites share the resources of a single server. VPS hosting provides more control and resources for high-traffic websites, while dedicated server hosting offers an entire server dedicated to a single website or client. Cloud hosting utilizes multiple servers to balance the load and ensure reliability.

Web hosting businesses also provide additional services such as domain registration, website builders, email hosting, and security features to enhance the hosting experience.

The success of a web hosting business lies in providing reliable and efficient hosting services, ensuring maximum uptime, and offering strong customer support. As the demand for websites continues to grow, the web hosting industry is expected to grow alongside it.

Overview

Operating since 2009 and renovated in 2020, the company is a leading hosting provider, offering a range of services to clients worldwide.

Corporate Structure

Global presence with locations in the UK (LLP, intellectual property owner), Dominica (LTD + bank account), and Austria (self-employed, contracts + management).

The company servers are strategically located in the Czech Republic, Ukraine, and Singapore.

Incorporation History

Company started in Ukraine in 2009, and subsequent incorporations took place in Dominica (2012), Singapore (2015, dissolved), UK (2020), and Austria (2021).

Legal Standing

Company has a clean legal record with no active lawsuits against the company.

Ownership Structure

Company is predominantly owned, with 99% shares held by the founder and 1% by the founder’s wife in an LLP structure. Additionally, 100% of the shares belong to the founder for the LTD.

Operational Details

Currently at zero employees, operation focus on providing a variety of hosting services, excluding adult sites.

Infrastructure

They own and manage hardware in data centers across Czech Republic, Singapore, and Ukraine. Colocation services are not offered.

Domain Registration

Resellerclub for domain registration, acting as a reseller for various TLDs allowed by Resellerclub’s API.

Service & Support

Support is primarily offered in English, with occasional Ukrainian/Russian support for local clients. Assistance offered through WHMCS tickets 24/7, phone support 24/7, and online chat during specific hours.

Customer Profile

Thee typical customer profile consists of 55% SOHO, 30% small businesses, 10% medium businesses, and 5% nonprofits. From a revenue perspective, it’s estimated at 50% medium business, 30% SOHO, and 20% small business. Approximately 20% of customers are based in the US.

Billing and Payment

Billing is managed through WHMCS, and they accept payments via PayPal, bank transfers, crypto (19%), and other methods.

Billing Frequency

About 90% of customers opt for monthly billing, 4% quarterly, 2% semi-annually, and 4% annually.

Churn Rate

Customer retention periods vary, with a typical range of 2-3 months for monthly plans and longer for dedicated plans.